AI first · AI native · Human in the loop

Every care call, documented and followed up.trained on a simulated patient first.turned into notes, tasks and messages.assessed, scored and flagged.sent to the patient's app.coached with what to do better.logged for audit, with proof of consent.ready to copy into your EHR.shared with the patient in plain words.

CoCarely gives care teams a live call guide, AI-written notes, follow-up tasks and call quality scoring — so every patient call ends with the work already done.

Live call guideTicks as you talk
Notes in secondsSOAP, tasks, patient message
Call qualityScored against your SOP
EHR

Works seamlessly with your EHR

CoCarely reads from and writes back to the EHR you use today, and opens next to it.

Connected today
Akute HealthConnected

Patients, conditions, appointments, notes and tasks sync.

EpicFHIRConnected

Reads patients, problems, meds, allergies, vitals, appointments and care plans.

Writes back notes (after clinician sign-off), vitals, care plans and appointment status.

Coming next
Oracle Health (Cerner)Coming soon
athenahealthComing soon
ElationComing soon
CSV import for any other systemCoCarely for Doctors opens next to your EHR in Chrome
What CoCarely does

Seven things your practice runs on

What doctors and care teams need, in one place.

1 · Omnichannel comms

Every conversation in one thread

Patients reach you the way they like, and your team works from one place instead of five.

  • One thread per patient: texts from your practice number, patient app chat, email and private team notes.
  • Browser calls from your line with transfer to a teammate, AI calls with a goal, and video visits that ring the patient app.
  • An AI phone agent answers your line. It greets callers by name, transfers to their care manager in office hours, and after hours takes a message and creates a call-back task.
For doctors

Video visits from your browser, and patient reports (symptoms, readings, refill requests) arrive as cards you approve or decline.

For care teams

One inbox for texts, chat, email and calls, with team notes the patient never sees.

Tim Cookie · thread
Text from the practice number
“Can someone call me about my readings?”
SMS
AI phone agent
Greeted Tim by name, transferred to Renata
Transferred
After hours
Message taken, call-back task created
Task
Reading reported
Home BP 158 / 94
Approve
Visit scribe · live
Call guide
Identity check, medication review
Covered
Note drafted
SOAP, from the transcript
Review
Chart updates
Hypertension (I10) · home BP reading
Review
Patient message
Plain-language next steps
Draft
2 · AI scribe

The note writes itself

Less documentation for doctors, fewer clicks for the team, and a person still signs off.

  • Phone, video or in person, with a live transcript and a call-guide checklist that ticks as you talk.
  • Drafts the note, care team tasks, a message for the patient and chart updates (conditions with ICD-10, meds, readings, goals) for review.
  • Consent to record, or transcribe only. Notes go back to Epic after clinician sign-off.
For doctors

A finished note to review and sign. Nothing goes to Epic until you sign it.

For care teams

Tasks and the patient message drafted from the conversation, ready to send.

3 · Care management

Know every patient before you walk in

An up-to-date picture of each patient, and a clear answer to who needs attention next.

  • An AI summary on every patient that updates after each call, text and app report, with its sources.
  • Care plans with goals and clinical targets, signed off by the provider and sent to the patient app.
  • The Watchlist: Chief AI flags who needs attention and why, and your team approves the next step.
For doctors

An AI summary before the visit, and care plans that wait for your sign-off.

For care teams

A Watchlist that shows who to call next, and why.

Watchlist
Tim Cookie
BP above goal for 3 days · source: patient app
Flagged
Care plan
Goal: home BP under 130/80
Sign-off
Next step
Call Tim today and notify Dr. Raman
Approve
Programs
CCM
Eligible from coded diagnoses
Eligible
BHI · Ana Lopez
Consent signed in the patient app
Consented
RPM · James Carter
Assigned to Renata by round robin
Assigned
4 · Program management

CCM, PCM, RPM, BHI and APCM in one place

See who qualifies for each program, and keep consent and ownership straight.

  • Eligibility worked out from coded diagnoses, with an eligible list for each program.
  • Consent tracked however it was given: an AI call, a signature in the patient app, or recorded by staff.
  • Care managers assigned by round robin.
For doctors

Eligibility based on the diagnoses already coded in the chart.

For care teams

An eligible list per program, and new patients assigned without a spreadsheet.

5 · Billing

Time counted, codes ready

Capture the revenue your team already earns, without a stopwatch or a spreadsheet.

  • A care timer that starts on an enrolled patient, pauses when idle and shows the minutes to the next code.
  • Monthly Ready, Blocked and Billed views. Mark each one billed, paid or denied.
  • PDF and CSV reports. Estimates use the Medicare fee schedule and are not a claim.
For doctors

A monthly view of what is ready to bill, and what is blocked and why.

For care teams

Time counted while they work, with no timesheet to fill in.

This month
Care timer · Tim Cookie
CCM · minutes toward the next code
Running
Maya Patel
CCM
Ready
Ana Lopez
BHI · consent to confirm
Blocked
James Carter
RPM
Billed
Enrollment calls
Call script
Approved by staff
Approved
Ana Lopez
AI call · consent recorded
Confirm
James Carter
No answer · second try on another day
Scheduled
Maya Patel
Declined
Not called
6 · Auto enrollment

Newly eligible patients get a call

Patients hear about the program they qualify for, and your team only confirms.

  • An AI calls newly eligible patients in office hours, explains the program and its cost, and adds that their care manager can tell them more.
  • Consent is recorded for staff to confirm before anything is billed. Staff approve the call script first.
  • Built-in limits: 20 calls an hour, at most 2 tries on different days, and never anyone who declined.
For doctors

Enrollment that does not take time out of the visit.

For care teams

Consent to confirm, not calls to make.

7 · Care quality

Every call scored against your policies

Coach the team call by call, and see how the whole team is doing.

  • CareFlows score calls against your own policies. Upload a policy, or start from a starter.
  • Coaching on every call, with what went well and what to try next time.
  • A team performance dashboard covering calls answered, tasks resolved and call quality.
For doctors

Calls that follow your policies, with a record of what was covered.

For care teams

Feedback after each call, not in a meeting.

CareFlow · after the call
Recording notice given
Said in the opening line
Done right
Medication list
Over-the-counter medicines missed
Missed
Try next time
“What will you do before our next call?”
Coaching
AI does the writing. People stay in control.
AI-native by design
Review, edit and sign off
Recording and consent built in

Get the apps

Install CoCarely for care teams and providers, and CoCarely for patients, on any phone. No app store needed.

CoCarely for care teams and providers

Scribes, calls, messages and your schedule.

CoCarely for patients

Today’s plan, goals, messages and appointments.

One simple price

CoCarely for your care team and CoCarely for your patients, together. $499 a month with 5 users included, then $99 for each extra user. Care Management is an add-on at $3 per patient per program. Calls, AI scribe usage and SMS are pay as you go.

CoCarely suite: team and patient app
$499per month
5 users included
  • Call, assessment and visit scribes
  • Inbound and outbound calling, voicemail and callbacks
  • Call guides and templates from your own documents
  • Patient app reports, calls and goals in one view
  • Pre-call plans, quality scoring and analytics
  • Audit trail and copy to your EHR
  • CoCarely for patients, the AI patient app, free for every patient
  • Email and chat included at no charge
Schedule a demo
5 users are included. Book a demo and we will set you up.
Additional usersFor each user beyond the 5 included.
$99per user per month
Add-on: Care ManagementOnly while Care Management is on. A patient in two programs counts twice.
$3per patient per program per month
Add-on: White labelingYour name, logo and colors on CoCarely and the patient app.
$249per month

Pay as you go

Pay only for what your team uses. Email and chat are always free.

Calls$0.25 per minute
SMS$0.10 per message
Call recording$0.01 per minute
Call transcription (AI scribe)$0.02 per minute
Call summary (AI scribe)$0.05 per call
Phone number$2.99 per month
EmailFree
ChatFree
CoCarely for patientsFree

Common Questions

What is a scribe?

A scribe listens to a conversation and does the paperwork. There are three: call scribe for the front desk, assessment scribe for nurses and visit scribe for doctors. Care plans are built with the care scribe in the Care Management add-on.

Do I still have to click through forms?

Very little. You start a scribe and have the conversation. Notes, tasks and messages are written for you, and you review and sign.

Who stays in control?

You do. Everything is a draft you can edit, and notes go to the provider for sign-off before anything reaches the patient.

Can we use our own call scripts?

Yes. Upload a script or protocol as a document and it becomes a call guide template you can pick for any patient.

Does it replace my EHR?

No. CoCarely sits alongside your EHR and produces documentation for you to review.

How much does it cost?

$499 a month with 5 users included, and $99 a month for each extra user. The Care Management add-on is $3 per patient per program per month, only while it is on. Calls, SMS and AI scribe usage are pay as you go, and CoCarely for patients is free.

How do I try it?

Start a 14-day free trial, no credit card needed. Add a few patients by hand, import a CSV or connect your EHR, and invite your team. Or schedule a demo and we will walk you through it.

Let CoCarely do the clicking

Start a 14-day free trial, no credit card needed, and run your first scribe in minutes.